Frequently asked questions

Are Joybox games really free?

Yes — every game and every daily puzzle is completely free, no account needed. We keep the lights on with unobtrusive ads and a few optional purchases (cosmetic themes, a Remove-Ads upgrade, and the in-game Prisms currency). None of them change the puzzle or give any player an advantage.

How does the "daily" puzzle work?

Each game generates its puzzle from the calendar date, so everyone in the world gets the exact same board that day. That's what makes streaks and leaderboards fair, and why your shared result is comparable with friends. A new puzzle arrives every day at local midnight.

What are streaks and how do I keep one?

Your streak counts consecutive days you complete the daily puzzle. Miss a day and it resets. Most games also track your best streak and other stats so you can watch yourself improve over time.

Do I need an account?

No. Games run anonymously and store your progress on your device. If you'd like your progress and purchases to follow you to a new phone or computer, you can optionally sign in with just an email (a one-tap magic link — no password) from any game's Settings. One Joybox account works across all the games.

What are Prisms?

Prisms are a soft in-game currency you earn by playing. You can spend them on cosmetic themes (including dark mode) and the occasional hint. You can also top them up via the shop, but you never have to spend a cent to enjoy the games.

How do leaderboards work?

Most games have an optional global leaderboard. You pick a short display name, and your daily result is ranked against everyone else's. It's anonymous — no personal details required.

Can I play offline, or install the games?

Yes. Each game is a Progressive Web App: open it once, then add it to your home screen and it works offline like a native app, with no app store needed.

My purchases or progress disappeared — what happened?

Progress is stored in your browser, so clearing site data, using private browsing, or switching devices can lose it. The fix is to sign in with the optional Joybox account (Settings → Joybox account), which backs everything up to the cloud and restores it anywhere you sign in.

How do I turn off ads?

Each game's shop has a one-time Remove-Ads upgrade. It's device-based, and syncs across your devices if you're signed in.

Is my data private?

We collect as little as possible. See the Privacy Policy for exactly what's stored and why.

How can I suggest a game or report a bug?

Use the suggestion box on the home page, or email hello@joyboxlabs.com. We genuinely read every note and a lot of what we build starts there.